Privacy Policy
Privacy Policy
Introduction
Association of New Elderly (ANE) is committed to safeguarding the privacy of all individuals who interact with us. This policy outlines how we collect, use, store, and protect personal information in compliance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and relevant ISO standards.
Who We Are
Last Updated: 27/02/2026
We are a multicultural community charity based in Melbourne, dedicated to fostering inclusion, support, and services across diverse cultural groups. Our operations are guided by principles of transparency, accountability, and respect.
Personal Information We Collect
We only collect information that is reasonably necessary for our activities. This may include:
- Contact details: Name, address, email, and phone number.
- Donation info: Credit card or bank details (processed securely) and donation history.
- Volunteer info: Working with Children Checks, emergency contacts, and relevant skills.
- Digital data: IP addresses or “cookies” when you visit our website.
How We Collect Information
Personal information may be collected through:
- Direct interactions (e.g., forms, interviews, events)
- Our website or social media platforms
- Correspondence via email, phone, or post
We ensure all collection methods are lawful and respectful of privacy.
Use of Personal Information
We use personal information solely for the purposes for which it was collected, including:
- Process donations and issue tax receipts.
- Communicate with you about our work and upcoming events.
- Recruit and manage volunteers.
- Comply with legal and reporting requirements (e.g., to the ACNC).
We will not disclose your information to third parties without your consent, except as required by law.
Data Security and Retention
We employ robust security measures to safeguard your information, including encryption, secure servers, and access controls. Personal data is retained only as long as necessary to fulfil its intended purpose or comply with legal requirements.
Access and Corrections
You have the right to access the personal information we hold about you and request corrections if it is inaccurate or outdated. Please contact us using the details provided below.
Contact Us
For privacy-related queries, concerns, or requests, please contact us here.
Policy Updates
This privacy policy is regularly reviewed to ensure compliance with evolving laws and standards. Updates will be posted on our website.
Cookie Policy for ANE
Last Updated: 27/02/2026
At ANE, we are committed to being transparent about how we collect and use data. This policy explains how we use cookies and similar technologies on our website, anecharity.org.
1. What are cookies?
Cookies are small text files that are placed on your computer or mobile device by websites that you visit. They are widely used to make websites work more efficiently, as well as to provide information to the owners of the site.
2. How we use cookies
We use cookies to improve your experience on our website. Specifically, we use them for:
- Analytics: Using tools like Google Analytics to understand how visitors use our site (e.g., which pages are most popular) so we can improve our content.
- Preferences: Remembering your settings, such as your font size or language preferences.
- Third-Party Content: Occasionally, we embed content from platforms like YouTube or social media. These third parties may set their own cookies to track your interaction with that content.
3. Types of cookies we use
| Type | Description |
|---|---|
| Session Cookies | Temporary cookies that expire when you close your browser. |
| Persistent Cookies | These stay on your device for a set period or until you delete them. They help us recognize you as a returning visitor. |
| First-Party Cookies | Set directly by our website. |
| Third-Party Cookies | Set by other domains (e.g., Google, Facebook) via our site. |
4. Your choices and control
You have the right to decide whether to accept or reject cookies.
- Browser Settings: Most web browsers allow you to control cookies through their settings. You can set your browser to block all cookies or to alert you when a cookie is being set.
- Opt-out Tools: You can opt-out of Google Analytics specifically by using the Google Analytics Opt-out Browser Add-on.
Note: If you choose to reject cookies, you may still use our website, though some functionality and areas may be restricted.
5. Interaction with our Privacy Policy
This Cookie Policy is part of our broader commitment to your privacy. For more information on how we handle personal information in accordance with the Privacy Act 1988 (Cth) and the Privacy and Data Protection Act 2014 (Vic), please view our [Privacy Policy] above.